Newton Wellesley Dermatology Associates

We would like to take the opportunity to welcome you to our practice. Newton Wellesley Dermatology Associates, P.C. takes great pride in the quality care that we deliver to our patients. We appreciate the confidence that you have shown in choosing us as your dermatologists. We look forward to caring for you and meeting your needs.

Insurance:

Please bring your insurance card to every visit. Your insurance card will need to be checked at each visit to keep our files up to date and to help ensure your insurance provider is billed correctly.

Our office bills participating insurance carriers for covered services. Insurance cards must be presented at the time of service to verify coverage. HMO patients are responsible for obtaining a referral from the primary care provider prior to the appointment. If a referral is not received, you may be responsible for the payment. Co-payments are expected at the time of service and are the responsibility of the patient or guardian of the patient.

Currently, we participate with the following insurance companies, but not all of their plans: Aetna, Blue Cross, Harvard Pilgrim Healthcare, United HealthCare, Cigna, Aetna, Medicare, Tufts, Private Healthcare Systems, and Unicare. (Disclaimer: Although this list is accurate at the time of posting, our participation status is subject to change at any time. Please call your carrier for confirmation. The customer service number for your insurance is on the back of your insurance card).

Please be aware that although we submit your claim on your behalf, the filing of the claim does not guarantee payment by your carrier. Covered and non-covered services, proof of eligibility and various exclusions cannot be determined until your carrier processes the claim. Therefore we do submit insurance claims with the understanding that you are responsible for any non-covered services as well as co-payments and deductible.

Our staff would be happy to answer any questions that you may have.

Non-covered and Cosmetic Services

Payment is expected in full at the time of service.

Payment

We accept cash, check, Mastercard, Visa, American Express, and Discover.

Referrals / Cancellation Policy

If your insurance is a managed care plan and requires a referral please contact your Primary Care Physician (PCP), to request a referral. Please note we are not able to call the PCP office for referrals. If the referral has not been received by our office you will be asked to sign a waiver which indicates that you are personally responsible for full payment for the office visit if your claim is denied by your insurance company.

You will receive a courtesy reminder call or text for your appointment two business days prior to the appointment.  To avoid a cancellation fee, 48-hour notice is required.  A no-show or late cancellation fee will be charged if no notice is given or if less than 48-hour notice is given.  

Contacting the Office

• Patient Gateway

If you do not have a Patient Gateway account and you are an established patient, please join Patient Gateway which is a convenient way to communicate with the office regarding appointments or medication requests. You may sign up on www.patientgateway.org . Once registered on the website, you must specifically choose your Newton Wellesley Dermatology provider. If you have any questions regarding Patient Gateway, please call the number on the Gateway site.